Wednesday, October 26, 2011

Old Office Clerk Job

When I was in my late teens from 1973 to 1975, I worked part-time with my father at a traffic management firm in Miami Shores, just north of Miami. Our jobs were purely clerical in nature, involving sorting papers, revising binders and updating the tariff library. The tariffs were books that indicated permissible shipping rates, as dictated by the Interstate Commerce Commission. The rules governing the rates that various shippers could charge clients to transport their goods from one point to another were all-encompassing and very specific as to the type of commodity being shipped, the starting and end points, and the means of transportation. In this very cumbersome process, it was inevitable that shippers would inadvertently overcharge companies for their services. Some of these companies were clients of the company we worked for. It employed many auditors who would comb over bundles of freight bills in search of any overcharges. If any were found, the auditor would receive a percentage commission for the discovery. This job involved having a great deal of knowledge concerning the very complicated (and continually changing) system of regulated shipping rates, necessitating a complete and updated tariff library. So our little clerical jobs were very important. Then.

Fast forward to now and I wonder, with the instant, vast amount of information available on computers and their ability to manipulate that information according to complex algorithms and mathematical formulas, whether there is even any kind of demand for the type of traffic management company I worked for, much less for my menial clerical paper-pushing job or even those freight auditors. My memories of working there seem now to belong to a completely different era. In contrast, had my part-time job back then been working at a fast-food restaurant or as a stock-worker at a grocery or department store (or as a construction or farm worker), there would have been a continuity of these lines of employment to the present.

It seems that the great push for technological improvement nowadays is to cut expenses by eliminating the need to employ people at a living wage. Ultimately, I see the development of two possible trends, or perhaps a combination of them: one, a society composed of an elite class of the independently wealthy, served by another which performs the menial, low-paying work that supports and serves them. The other possibility is a more socialist society that uses labor-saving innovation for the good of all and ensures that masses of people are not cut off from a decent living just for the sake of the ones with a socioeconomic advantage. It is this conflict between these two very different scenarios that I believe is currently unfolding in our society. I also believe that the people out there need to decide which course represents their own best interests. And then act accordingly, especially at the ballot box, without succumbing to the demagoguery and relatively trivial side issues that permeate and lower political campaigns.

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